Privacy Policy

At Swizel LLC (referred to as “Company,” “us,” or “we”), we recognize that your privacy is important. This “Privacy Policy” discloses the privacy practices for the Company’s website https://shop.specialolympics.org (the “Site”), as well as related products we sell and services we may offer to you (collectively, the products and services we offer are referred to as the “Offerings”). This Privacy Policy also covers how personal and other information that we receive or collect about you is treated. Please read the information below to learn the following regarding your use of this Site and the Offerings.

You acknowledge that this Privacy Policy is designed to be read in connection with the Site’s “Terms and Conditions,” which is available at https://shop.specialolympics.org/terms-conditions/ , and that by accessing or using the Site and/or Offerings, you agree to be bound by the Site’s Terms and Conditions, as well as this Privacy Policy.

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on the Site, and by updating any privacy information on this page. Your continued use of the Site and/or Offerings after such modifications will constitute your: (a) acknowledgment of the modified privacy policy; and (b) your agreement to abide and be bound by that updated privacy policy.

IMPORTANT: BY USING THE SITE AND/OR THE OFFERINGS, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE SITE AND/OR OFFERINGS.

1. Personal Information We Collect About You. We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal Information Specific Types of Personal Information Collected
Identifiers Contact information (including your name, email address, postal address, and telephone number), payment method and payment information, authentication information you create (such as account password), birthdays, and device identifiers (such as advertising IDs, pixel and cookie IDs, IP address, ICCID).
Characteristics of protected classifications under California or federal law. Gender and other demographic information
Commercial information Purchase information, items on your wish list, in your cart, and other preferences you select.
Internet or other electronic network activity information Internet and other electronic activity that is gathered automatically when you visit our Site, use our Offerings or interact with our ads, such as browsing and search history, browser information, device type, app, and OS version
Geolocation data We may collect geolocation data through your use of the Site.
Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes Information we collect to create a profile about you reflecting your preferences and characteristics.
Audio, visual, and similar information When you call us for customer service or provide pictures via email, we may record and collect the calls for quality assurance as well as the photos.

This personal information is required for you to use the Site properly and for us to provide the Offerings to you. If you do not provide personal information we ask for, it may delay or prevent us from providing the Offerings to you or inhibit your ability to use certain features of the Site.

2. How Your Personal Information is Collected. We collect most of this personal information directly from you—via our Site, your use of the Offerings, and by telephone, text, or email. However, we may also collect information:

  • From a third party with your consent (e.g., your bank);
  • From cookies on our website; and
  • Via our IT systems.

3. Cookies. Depending on how you use our Site, we will store cookies on your computer to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file that is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate Site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Offerings we make available to you. However, we do not use cookies to track your browsing behaviors.

We may also use an outside advertising partner to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party advertising partners with any of your personal information about your purchases. We and our third-party ad server will collect and use aggregate information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, but we will not disclose any personal information to them.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site and the Offerings may not function properly if you elect to disable cookies

4. How and Why We Use Your Personal Information. We may use your personal information for the following legitimate purposes*:

a. To provide you with the Offerings on the Site, such as to respond to your inquiries, process transactions, and payments, fulfill your order, communicate with you, authenticate users, verify your eligibility for certain programs or benefits, and otherwise facilitate your relationship with us.

b. For insights, such as to identify trends and make inferences about you and your interactions with us, such as to analyze your behavior and preferences, and to evaluate and improve the Site and Offerings.

c. To comply with legal obligations, including keeping records required by law or to document our compliance with laws or to provide information to law enforcement.

d. For internal business and operational purposes, such as: (i) internal business administration, such as to manage customer accounts, including keeping general records of customers, sales, customer care, and other interactions; (ii) auditing related to our interactions with you; (iii) security purposes, such as to protect genuine customers and our business from fraud, to minimize the risk of false details being used, and to avoid abuse by fraudsters; (iv) to manage competitions or other promotions that you have chosen to participate in; (v) to comply with contractual obligations (including when you make a purchase); (vi) to improve or develop our Site and the Offerings (including our marketing activity more generally), and enhancing or personalizing your experience (such as building profiles about you or how you interact with us); and (vii) for internal research and quality assurance.

We may use de-identified, anonymized, or aggregated versions of your personal information for any purpose.

*A legitimate interest is when we have a business or commercial reason to use your information, so long as your rights and interests do not override this.

5. Promotional Communications. We may use your personal information to send you updates (by email, text message, telephone, or post) about our Site and the Offerings, including exclusive offers, promotions, or new products and services.

We have a legitimate interest in processing your personal information for promotional purposes (see Section 4 above, “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications. However, where permission is necessary, we will ask for this consent separately and clearly.

We will always treat your personal information with the utmost respect and never sell it with unaffiliated third parties for marketing purposes.

You have the right to opt-out of receiving promotional communications at any time by:

  • Contacting us at info@swizelllc.com
  • Using the “unsubscribe” link in emails or “STOP” number in texts; or
  • Updating your marketing preferences on your profile page.

We may ask you to confirm or update your marketing preferences if you instruct us to provide the Offerings or use the Site in the future, or if there are changes in the law, regulation, or the structure of our business.

6. Whom We Share Your Personal Information With. We routinely share personal information with:

  • Our affiliates, including companies within the Swizel LLC group (if any);
    • Service providers, we use to help provide the Offerings to you, such as payment service providers, warehouses and delivery companies.
    • Other third parties we use to help us run our business, such as marketing agencies or website hosts.
    • Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers.

We only allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information. We typically negotiate confidentiality obligations with service providers to ensure they can only use your personal information to provide services to you and us. We may also share personal information with external auditors, e.g., concerning an audit of our accounts.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize personal information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

We will not share your personal information with any other third party.

7. INTEREST-BASED ADVERTISING OPT-OUT AND DO NOT TRACK SIGNALS. With respect to "do not track" (a/k/a “DNT”) signals or similar mechanisms transmitted by web browsers, the Site does not respond to, or honor, such signals or mechanisms. This means that third parties, such as ad networks, web analytics companies, and social networking platforms (some of whom are discussed elsewhere in this Privacy Policy), may collect information about your online activities over time and across the Site, and other third-party online properties or services.

8. Personal Information We Sold or Disclosed for a Business Purpose. As of the date written above, we have not sold nor will we sell any personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household to any third party.

9. Where Your Personal Information is Held. Our servers are maintained in the United States of America ("USA"). By using the Site and/or Offerings, you freely and explicitly give us your consent to export your personal information to the USA and to store and use it in the USA as specified in this Privacy Policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.

10. How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account on our Site or while we are providing the Offerings to you. Thereafter, we will keep your personal information for as long as is necessary:

  • To respond to any questions, complaints or claims made by you or on your behalf;
  • To show that we treated you fairly; or
    • To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information. When it is no longer necessary to retain your personal information, we will delete or anonymize it.

11. Children. You must be at least 18 years old to use this Site and/or Offerings. We do not knowingly collect any personal information from visitors or users of our Site and/or Offerings who are under the age of 18. If you are under 18, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information through the Internet without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to us, please contact us, and we will endeavor to delete that information from our databases.

12. Keeping Your Personal Information Secure. We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and will be subject to a duty of confidentiality.

13. Updating and Correcting Information. We believe you should have the ability to access and edit the personal information that you have provided to us. You may change any of your personal information in your account online at any time by linking to your account in accordance with instructions posted elsewhere on this Site. You may also access and correct your personal information and privacy preferences by contacting us using the information provided below. We encourage you to promptly update your personal information if it changes.

14. How to Contact Us. Please contact us by email or telephone if you have any questions about this Privacy Policy or the information we hold about you.

Our contact details are shown below:

Company Name: Special Olympics Inc. Swizel LLC
Contact Address: 1133 19th St., NW, Washington, DC 20036 PO Box 124, Cedar Grove, NJ 07709
Contact Email:icervello@specialolympics.org, with a copy to Angela Ciccolo, Chief Legal Officer, aciccolo@specialolympics.org info@swizelllc.com
Contact Telephone Number: +1/310-866-3002 (US) 888-593-0329

ADDENDUM FOR CALIFORNIA CONSUMERS:

If you are a California resident, this Section applies in addition to the Sections above. Under the California Consumer Privacy Act of 2018 (“CCPA”), California residents are provided a set of enumerated rights. Below is a summary of your rights under the CCPA.

I. Your Rights Under the CCPA.You have the right under the CCPA and certain other privacy and data protection laws, as applicable, to exercise free of charge, your:

(i) Right to Know. You have the right to request information about: (a) the categories of personal information we have collected about you, (b) the categories of sources from which we collected the personal information, (c) the purposes for collecting the personal information, (d) the categories of third parties with whom we have shared your personal information, and (e) the purpose for which we shared your personal information. You may also request information about the specific pieces of personal information we have collected about you.

(ii) Right to Delete. You have the right to request that we delete the personal information that we have collected from you.

We will not discriminate against you, in any manner prohibited by applicable law, for exercising these rights.

We will endeavor to respond to your request within forty-five (45) days of receiving your request or notify you that we need additional time to process your information.

II. How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, please:

  • Call us, toll-free, at 888-593-0329; or
  • Email us at info@swizelllc.com

Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to contact directly by email, phone, or in writing, you will need to provide us with:

  • Enough information to identify you (e.g., your full name, address, and customer or matter reference number);
  • A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collect information or is someone authorized to act on such person’s behalf. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

III. Links to Other Websites.

The Site may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the privacy practices or content of such other websites or apps. Accordingly, we recommend that you review the privacy policy posted on any website or app that you access through the Site. We do not endorse any linked websites or apps, or the information, materials, products or services that linked websites or apps contain or make accessible.

You acknowledge and agree that Swizel LLC is not responsible for the content, accuracy, legality, decency, copyright compliance, privacy practices, security or any other aspects of any such linked websites or apps. You further acknowledge and agree that your access or use of any such linked websites or apps is solely at your own risk, and you hereby waive any and all claims against Swizel LLC with respect to such linked websites or apps.