Every purchase helps fund the mission of Special Olympics: empowering people with intellectual disabilities through sports, health, and inclusion programs.

By shopping here, you are helping grow the Special Olympics movement and expand opportunities for athletes around the world.

For general inquiries or order support, please email us at shop@specialolympics.org.

Yes. You will receive an order confirmation email immediately after placing your order.

Ensure that you are shopping in the country you'll be shipping to. You can adjust the country you're shopping in in the top right-hand corner of the website (dropdown with the country flag). If you're still having trouble or get an out-of-stock message, please reach out to our customer service team at shop@specialolympics.org, and we'll be happy to look into this for you!

Please reach out to our customer service team at shop@specialolympics.org, and we'll look into this for you!

If you need to make changes or cancel your order, please contact us at shop@specialolympics.org as soon as possible. Once production has started, adjustments may no longer be possible.

No, there is no minimum order value.

Yes. SOI and SO Program employees receive a discount.

SOI employees: Register using your employee email address — once verified, the discount will be applied automatically at checkout.

Program employees: Please reach out to customer service at shop@specialolympics.org.

Shipping costs are calculated based on location and order value. Free shipping is offered on orders over $75.

We accept: All major credit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay, Shop Pay, and PayPal. Certain regions may have additional payment methods we can offer. You will see the payment methods that are available to you during checkout.

Yes, the purchase order payment option will appear automatically during checkout for US orders of $500 or more. Use this to request an invoice. Your order will ship once payment has been received.

Please send your valid tax-exemption certificate to our customer service team at shop@specialolympics.org, and we will update your customer profile accordingly.

Enter your voucher or promo code in the “Discount Code” field at checkout.

No. Only one discount or voucher can be used per order.

Yes! If you're an SOI employee, just register with your work email and go through the email verification process. The system will automatically recognize you once verified. If you are a program employee or belong to a UCS, please contact customer service at shop@specialolympics.org so that we can verify you. Once verified, you will see your employee or program discount during checkout.

Yes, we ship worldwide, with few exceptions. Shipping rates and delivery times depend on your region and appear during checkout.

After your order ships, you’ll receive an email with a tracking link.

Print-on-Demand items: These products are made especially for you. Production usually takes 5-10 business days, after which your order will be shipped. Shipping time depends on your location.

In-stock items: These items typically ship the next business day, plus shipping time.

If you select 2-Day-Shipping at checkout, this refers to the shipping time after your order has been produced.

Because most products are made on demand, production takes place before shipping begins. Standard production time is 2–5 business days, and all-over print or custom items may take 12–14 business days. 

Once your order has been produced and handed over to the carrier, the selected shipping method (e.g., 2-Day-Shipping) will apply. 

You’ll receive a tracking link as soon as your package is on its way. 

We ship from the location closest to you in the US and the EU. For all other countries and regions, we ship from the US. In that case, we will take care of customs and duties for you. If you have any issues with your shipment, please contact customer service at shop@specialolympics.org.

Print-on-Demand reduces waste by avoiding overproduction and excess inventory. It also allows us to offer a wide range of designs in a sustainable way.

Yes, all of our products meet current EU safety regulations and standards.

Age restrictions: For adults unless otherwise explicitly specified.

EU Warranty: 2 years

Other compliance information: Meets the formaldehyde and zo dyes level requirements.

In compliance with the General Product Safety Regulation (GPSR), Special Olympics Inc and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety-related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at 2600 Virginia Ave NW, 11th Floor, Washington, DC 20037, USA or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.

To comply with AEG law in France, please note the following for EU-produced items:

• Traceability:
- Knitting—Lithuania
- Dyeing—Poland
- Manufacturing—Latvia
• Contains 0% dangerous substances
• Items may release plastic microfibers into the environment during washing

If your item is damaged or defective, please contact customer service per the instructions in the next section (returns & exchanges).

We are sorry if your item has arrived damaged or defective. Please get in touch with customer service at shop@specialolympics.org with a picture and description of the defect, and we will replace it at no cost to you.

Return instructions will be provided once you contact our support team.

Please do not return items without prior authorization.

Refunds are issued to the original payment method after your return has been received and inspected.

All of our apparel can be machine washed.

For the best results and to maintain the quality of your item, please follow the care instructions on the label inside the garment.

Print-on-Demand reduces waste by avoiding overproduction and excess inventory. It also allows us to offer a wide range of designs in a sustainable way.

For large or custom orders, please reach out to us. Availability may vary by region.

For donation-related inquiries, please contact our Donor Services team at donorservices@specialolympics.org